Error codes Kyocera TASKalfa 181 / 221
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Код ошибки
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Содержание
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Причина
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Устранение
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C0030
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Fax control PWB system problem Processing with the fax software was disabled due to a hardware or software problem.
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Defective fax control PWB.
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Replace the fax control PWB and verify the operation.
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C0070
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Abnormal detection of fax control PWB incompatibility Fax software is not compatible with main software
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Fax software or main software is something of the other machine.
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Check the version of the fax software and the main software, upgrade the version to the compatible software.
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C0100
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Backup memory (EEPROM) device problem (Main PWB) Reading from or writing to EEPROM cannot be performed.
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Defective main PWB.
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Replace the main PWB and check for correct operation.
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C0110
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Backup memory data problem (Main PWB) Data in the specified area of the backup memory does not match the specified values.
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Data damage of EEPROM.
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Contact the Service Administrative Division.
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C0130
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Backup memory device problem (Main EEPROM) Reading from or writing to EEPROM cannot be performed.
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Defective main PWB.
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Replace the main PWB and check for correct operation.
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Device damage of EEPROM.
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Contact the Service Administrative Division.
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C0140
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Backup memory data problem (Main EEPROM) Reading data from EEPROM is abnormal.
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Data damage of EEPROM.
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Contact the Service Administrative Division.
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C0150
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Backup memory device problem (Engine EEPROM) Reading from or writing to EEPROM cannot be performed.
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Defective engine PWB.
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Replace the engine PWB and check for correct operation.
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Device damage of EEPROM.
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Contact the Service Administrative Division.
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C0160
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Backup memory data problem (Engine EEPROM) Reading data from EEPROM is abnormal.
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Data damage of EEPROM.
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Contact the Service Administrative Division.
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C0170
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Copy counts problem When the power is turned on, the total count and the scan count are abnormal both on the main PWB and the engine PWB.
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Data damage of EEPROM.
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Contact the Service Administrative Division.
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Defective PWB.
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Replace the main PWB or engine PWB and check for correct operation.
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C0180
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Machine number mismatch Machine number of main PWB and engine PWB does not match. When the power is turned on, the machine number does not
match between the main and the engine.
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Data damage of EEPROM.
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Contact the Service Administrative Division.
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С0210
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Communication problem between the main and engine When the power is turned on, the machine does not detect the low level of SBSY and the high
level of SDIR for 10 s.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective PWB.
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Replace the main PWB or engine PWB and check for correct operation.
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С0240
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Printer PWB communication problem The printer PWB does not respond 120 s after the power is turned on.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective main PWB.
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Replace the main PWB and check for correct operation.
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С0250
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Scanner network board communication problem The scanner network board does not respond.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective PWB.
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Replace the main PWB or scanner network board and check for correct operation.
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С0280
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Communication problem between the fax control PWB and main PWB Communication between the fax control PWB and the main PWB of the machine cannot
be performed normally.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, 1 remedy or replace the cable.
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Defective PWB.
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Replace the fax control PWB or main PWB and check for correct operation.
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С0410
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Document processor communication problem Communication fails five times successively.
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Document processor installed incorrectly.
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Check the installation state of the document processor and adjust it if it is not properly installed.
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Defective PWB.
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Replace the engine PWB or DP driver PWB and check for correct operation.
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С0420
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First paper feeder communication problem Communication fails five times successively.
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First paper feeder installed incorrectly.
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Check the installation state of the first paper feeder and adjust it if it is not properly installed.
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Defective PWB.
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Replace the engine PWB or cassette main PWB and check for correct operation.
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С0440
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Built-in finisher communication problem Communication fails five times successively.
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Poor contact in the connector terminals.
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Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector
terminals. Repair or replace if necessary.
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Defective PWB.
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Replace the engine PWB or finisher main PWB and check for correct operation.
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С0500
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Second paper feeder communication problem Communication fails five times successively.
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Second paper feeder installed incorrectly.
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Check the installation state of the second paper feeder and adjust it if it is not properly installed.
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Defective PWB.
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Replace the engine PWB or cassette main PWB and check for correct operation.
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С0510
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Third paper feeder communication problem Communication fails five times successively.
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Third paper feeder installed incorrectly.
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Check the installation state of the third paper feeder and adjust it if it is not properly installed.
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Defective PWB.
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Replace the engine PWB or cassette main PWB and check for correct operation.
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С0610
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Bitmap (DIMM) problem There is a problem with the data or address bus of the bitmap DRAM.
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Defective main PWB.
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Replace the main PWB and check for correct operation.
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DIMM installed incorrectly.
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Check if the DIMM is inserted into the socket on the main PWB correctly.
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Defective DIMM.
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Replace the DIMM and check for correct operation.
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С0630
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DMA problem DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified
period of time.
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Defective main PWB.
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Replace the main PWB and check for correct operation.
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С0800
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Image processing problem JAM05 is detected twice.
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Defective main PWB.
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Replace the main PWB and check for correct operation.
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С0820
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Fax control PWB CG ROM checksum error A checksum error occurred with the CG ROM data of the fax control PWB.
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Defective fax control PWB.
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Replace the fax control PWB and verify the operation.
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С0830
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Fax control PWB flash program area checksum error A checksum error occurred with the program of the fax control PWB.
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Defective fax control PWB.
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Replace the fax control PWB and verify the operation.
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С0860
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Fax control PWB software switch checksum error A checksum error occurred with the software switch value of the fax control PWB.
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Defective fax software.
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Install the fax software.
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Defective fax control PWB.
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Replace the fax control PWB and verify the operation.
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С0870
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Fax control PWB to main PWB high capacity data transfer problem High-capacity data transfer between the fax control PWB and the main PWB of the
machine was not normally performed even if the data transfer was retried the specified times.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective PWB.
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Replace the fax control PWB or main PWB and check for correct operation.
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С0880
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Fax control PWB program archive problem (optional fax) When power is turned on, the compressed program in the Flash ROM on the fax control PWB
was not successfully decompressed.
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Defective fax control PWB.
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Replace the fax control PWB and verify the operation.
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С0890
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Fax control PWB CG FONT archive problem (optional fax) When power is turned on, the compressed CG font in the Flash ROM on the fax control PWB
was not successfully decompressed.
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Defective fax control PWB.
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Replace the fax control PWB and verify the operation.
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С0900
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Fax software incompatibility detection problem Version of fax software is not compatible with that of main software.
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Fax software version or main software is earlier.
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Check the version of the fax software and the main software, upgrade the version to the compatible software.
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С0920
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Fax file system error The backup data is not retained for file system abnormality of flash memory of the fax control PWB.
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Defective fax control PWB.
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Replace the fax control PWB and verify the operation.
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С2000
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Drive motor problem Stable OFF is detected for 1 s continuously after main motor stability.
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Poor contact in the connector terminals.
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Check the connection of connector YC6 on the engine PWB and the connector on the drive motor, and the continuity across the connector
terminals. Repair or replace if necessary.
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Defective drive transmission system.
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Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
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Defective engine PWB.
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Replace the engine PWB and check for correct operation.
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Defective drive motor.
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Replace the drive motor.
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С2200
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Drum motor problem Stable OFF is detected for 1 s continuously after drum motor stability.
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Poor contact in the connector terminals.
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Check the connection of connector YC6 on the engine PWB and the connector on the drum motor, and the continuity across the connector terminals.
Repair or replace if necessary.
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Defective drive transmission system.
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Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
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Defective engine PWB.
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Replace the engine PWB and check for correct operation.
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Defective drum motor.
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Replace the drum motor.
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С3100
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Scanner carriage problem The home position is not correct when the power is turned on or at the start of copying using the table.
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Poor contact in the connector terminals.
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Check the connection of connector YC5 on the engine PWB and the connector on the home position switch, and the continuity across the connector
terminals. Repair or replace if necessary.
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Defective home position switch.
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Replace the home position switch.
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Defective scanner motor.
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Replace the scanner motor.
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The mirror frame, exposure lamp, or scanner wire is defective.
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Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.
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Defective engine PWB.
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Replace the engine PWB and check for correct operation.
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С3200
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Exposure lamp problem Non-lighting of the exposure lamp is detected at the beginning of copying.
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Poor contact in the connector terminals.
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Check the connection of connector YC16 on the engine PWB and the connector on the inverter PWB, and the continuity across the connector
terminals. Repair or replace if necessary.
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Defective exposure lamp.
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Replace the exposure lamp.
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Incorrect shading position.
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Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch.
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Defective PWB.
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Replace the engine PWB or inverter PWB and check for correct operation.
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С3300
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AGC problem After AGC, correct input is not obtained at CCD.
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Poor contact in the connector terminals.
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Check the connection of connector YC5 on the main PWB and the connector on the CCD PWB, and the continuity across the -connector terminals.
Repair or replace if necessary.
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Defective exposure lamp.
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Replace the exposure lamp.
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Defective PWB.
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Replace the main PWB or CCD PWB and check for correct operation.
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С4000
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Polygon motor synchronization problem The polygon motor does not reach the stable speed within 20 s of the START signal turning on.
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Poor contact in the connector terminals.
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Check the connection of connector YC3 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or
replace if necessary.
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Defective polygon motor.
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Replace the laser scanner unit.
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Defective engine PWB.
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Replace the engine PWB and check for correct operation.
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С4010
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Polygon motor steady-state problem Stable OFF is detected for 5 s continuously after polygon motor stability.
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Poor contact in the connector terminals.
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Check the connection of connector YC3 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or
replace if necessary.
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Defective polygon motor.
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Replace the laser scanner unit.
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Defective engine PWB.
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Replace the engine PWB and check for correct operation.
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С4200
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BD steady-state problem ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized.
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Poor contact in the connector terminals.
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Check the connection of connector YC3 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or
replace if necessary.
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Defective laser scanner unit.
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Replace the laser scanner unit.
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Defective engine PWB.
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Replace the engine PWB and check for correct operation.
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С6000
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Fuser heater break Fuser thermistor 1 detected less than 40°C/104°F for 10 s during warm-up and ready in.
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Poor contact in the fuser thermistor connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Fuser thermistor installed incorrectly.
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Check and reinstall if necessary.
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Fuser thermostat triggered.
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Check for continuity. If none, replace the fuser thermostat.
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Fuser heater installed incorrectly.
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Check and reinstall if necessary.
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Broken fuser heater wire.
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Check for continuity. If none, replace the fuser heater.
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С6020
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Abnormally high fuser thermistor temperature Fuser thermistor is detected 230°C/ 446°F or more for 40 ms.
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Shorted thermistor.
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Measure the resistance. If it is 0 Ohms, replace the thermistor.
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Broken heater control circuit on the power source PWB.
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Replace the power source PWB and check for correct operation.
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С6050
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Abnormally low fuser thermistor temperature Fuser thermistor remains below 90°C / 194°F for 1 s.
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Poor contact in the fuser thermistor connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Broken fuser thermistor wire.
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Measure the resistance. If it is equal to infinity, replace the fixing thermistor.
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Fuser thermistor installed incorrectly.
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Check and reinstall if necessary.
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Fuser thermostat triggered.
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Check for continuity. If none, replace the fuser thermostat.
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Fuser heater installed incorrectly.
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Check and reinstall if necessary.
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Broken fuser heater wire.
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Check for continuity. If none, replace the fuser heater.
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С6400
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Zero-cross signal error While fuser heater ON/OFF control is performed, the zero-cross signal is not input within 3 s.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective power source PWB.
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Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB.
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Defective engine PWB.
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Replace the engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal.
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С7800
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Broken external thermistor wire The thermistor output value is 0.5 V or less.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective humidity sensor.
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Replace the cassette PWB and check for correct operation.
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С7810
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Short-circuited external thermistor wire The thermistor output value is 4.5 V or more.
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Poor contact in the connector terminals.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective humidity sensor.
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Replace the cassette PWB and check for correct operation.
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С8170
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Built-in finisher front side registration motor problem When the front-side registration home-position sensor is turned on during
initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home-
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The front side registration motor connector makes poor contact.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective frontside registration motor.
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Replace front side registration motor.
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position sensor is turned off during initialization, the sensor did not turn on in 3 s.
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The front side registration home position sensor connector makes poor contact.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective front side registration home position sensor.
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Replace the front side registration home position sensor.
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Defective finisher control PWB.
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Replace the finisher control PWB and check for correct operation.
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С8180
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Built-in finisher rear side registration motor problem When the rear-side registration home-position sensor is turned on during initialization,
the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home-position sensor is turned off during
initialization, the sensor did not turn on in 3 s.
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The rear side registration motor connector makes poor contact.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective rear side registration motor.
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Replace rear side registration motor.
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The rear side registration home position sensor connector makes poor contact.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective rear side registration home position sensor.
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Replace the rear side registration home position sensor.
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Defective finisher control PWB.
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Replace the finisher control PWB and check for correct operation.
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C8190
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Built-in finisher trailing edge registration motor problem When the trailing edge registration home-position sensor is turned on during
initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned
off during initialization, the sensor did not turn on in 3 s.
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The trailing edge registration motor connector makes poor contact.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective trailing edge registration motor.
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Replace trailing edge registration motor.
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The trailing edge registration home position sensor connector makes poor contact.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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Defective trailing edge registration home position sensor.
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Replace the trailing edge registration home position sensor.
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Defective finisher control PWB.
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Replace the finisher control PWB and check for correct operation.
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C8210
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Built-in finisher stapler problem The stapler home position sensor does not change state from nondetection to detection within 200 ms of the
start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from
non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation.
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The stapler connector makes poor contact.
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Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
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The stapler is blocked with a staple.
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Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.
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The stapler is broken.
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Replace the front stapler and check for correct operation.
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Defective finisher control PWB.
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Replace the finisher control PWB and check for correct operation.
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