Код ошибки
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Описание
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Причина
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0B
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These errors do not usually occur in the normal use. The
conceivable causes are noise around the installation site,
fluctuation of the power supply voltage, and failures in the
software.
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Turn OFF the power switch, and turn it ON again after a while.
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0E
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These errors do not usually occur in the normal use. The
conceivable causes are noise around the installation site,
fluctuation of the power supply voltage, and failures in the
software.
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Turn OFF the power switch, and turn it ON again after a while.
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0F
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The back cover is open upon duplex-printing. (The back cover
sensor is OFF)
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1 Harness connection failure of paper eject sensor PCB ASSY. 2
The member part to press the back cover sensor which is located
at the inner side of the back cover is broken. 3 The member
part to press the back cover sensor which is located at the
duplex tray is broken. 4 Back cover sensor failure. 5 Main PCB
failure
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1E
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The drum unit will reach the end of life soon.
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1 Main PCB failure
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10
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These errors do not usually occur in the normal use. The
conceivable causes are noise around the installation site,
fluctuation of the power supply voltage, and failures in the
software.
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Turn OFF the power switch, and turn it ON again after a while.
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12
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These errors do not usually occur in the normal use. The
conceivable causes are noise around the installation site,
fluctuation of the power supply voltage, and failures in the
software.
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Turn OFF the power switch, and turn it ON again after a while.
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16
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These errors do not usually occur in the normal use. The
conceivable causes are noise around the installation site,
fluctuation of the power supply voltage, and failures in the
software.
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Turn OFF the power switch, and turn it ON again after a while.
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18
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These errors do not usually occur in the normal use. The
conceivable causes are noise around the installation site,
fluctuation of the power supply voltage, and failures in the
software.
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Turn OFF the power switch, and turn it ON again after a while.
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19
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The drum unit reached the end of life. (The printing is
stopped.)
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Replace Drum
Open the Front Cover, replace the Drum Unit.
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24
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Internal temperature sensor error.
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1 Harness connection failure of internal temperature sensor. 2
Internal temperature sensor failure. 3 Main PCB failure
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36
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Error in the high voltage power suply PCB while the machine is
in the standby mode.
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1 Main PCB failure
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3B
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Main PCB DRAM access error.
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1 Main PCB failure
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44
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The toner cartridge is not installed.
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1 Dirt on the electrode of the drum unit and on the machine. 2
Harness connection failure of high voltage power supply PCB. 3
High voltage power supply PCB failure. 4 Main PCB failure
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50
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Drum unit is at the end of life. (Continue printing)
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1 Main PCB failure
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56
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The fuser cover is open.
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1 Paper eject actuator catching on some position. 2 Paper eject
sensor PCB failure. 3 Main PCB failure
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57
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Paper is jammed in the duplex paper feed path.
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1 Foreign object around duplex tray. 2 Duplex tray failure. 3
DX gears damaged
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58
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Fuser unit error. (Some kind of fixing error occurs) (Warning)
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1 Any fuser error occurs when started in the ready state.
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59
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Fuser unit error. (After the error code58 occurred, a failure
in the fuser unit is detected again upon start-up.)
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1 Harness connection failure between fuser unit connector and
paper eject sensor PCB ASSY. 2 Harness connection failure
between fuser unit connector and low voltage power supply PCB
ASSY. 3 Harness connection failure between paper eject sensor
PCB and main PCB. 4 Paper eject sensor PCB failure. 5 Low
voltage power supply PCB failure. 6 Main PCB failure. 7 Fuser
unit failure.
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63
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The toner cartridge is at the end of life.
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1 New toner actuator catching on some position. 2 Harness
connection failure of new toner sensor PCB. 3 New toner sensor
PCB failure. 4 Main PCB failure
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67
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The toner cartridge will reach the end of life.
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1 New toner actuator catching on some position. 2 Harness
connection failure of new toner sensor PCB. 3 New toner sensor
PCB failure. 4 Main PCB failure
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6A
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Fuser unit error. (The center thermistor does not detect 60°C
within in the specified time.)
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1 Fuser unit connector connection failure. 2 Fuser unit
failure. 3 Low voltage power supply PCB failure. 4 Paper eject
sensor PCB failure. 5 Main PCB failure
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6B
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Fuser unit error. (The center thermistor does not detect 100°C
within in the specified time.)
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1 Fuser unit connector connection failure. 2 Fuser unit
failure. 3 Low voltage power supply PCB failure. 4 Paper eject
sensor PCB failure. 5 Main PCB failure
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6C
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Fuser unit error. (The center thermistor detects 270°C or
higher temperature for 1 second.)
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1 Fuser unit connector connection failure. 2 Fuser unit
failure. 3 Low voltage power supply PCB failure. 4 Paper eject
sensor PCB failure. 5 Main PCB failure
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6D
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Fuser unit error. (The center thermistor detects 60°C or lower
temperature for 1 second during standby or printing.)
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1 Fuser unit connector connection failure. 2 Fuser unit
failure. 3 Low voltage power supply PCB failure. 4 Paper eject
sensor PCB failure. 5 Main PCB failure
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6F
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Fuser unit error. (The center and side thermistors detect
extremely high temperature.) (Detection of hardware)
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1 Fuser unit connector connection failure. 2 Fuser unit
failure. 3 Low voltage power supply PCB failure. 4 Paper eject
sensor PCB failure. 5 Main PCB failure
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9C
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Each toner cartridge reached the end of life.
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Open the Front Cover, replace Toner Cartridge.
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63
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The toner cartridge reached the end of life. (Continue mode
off)
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• Replace a new toner cartridge.
• Press the [MENU] button. Next, press the [1] button and [8]
button to clear the stop mode*, and shift to the continue mode.
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64
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Toner Low
Prepare New Toner Cartridge.
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Prepare New Toner Cartridge.
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65
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Toner Low
Prepare New Toner Cartridge.
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Prepare New Toner Cartridge.
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66
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Toner Low
Prepare New Toner Cartridge.
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Prepare New Toner Cartridge.
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71
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Laser unit error.
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1 Correction value error of laser unit. 2 Harness connection
failure of laser unit. 3 Main PCB failure. 4 Laser unit failure
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72
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Beam detecting sensor error of the laser unit.
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1 Correction value error of laser unit. 2 Harness connection
failure of laser unit. 3 Main PCB failure. 4 Laser unit failure
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74
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An unidentified error occurred.
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1 Main PCB failure
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75
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Cooling down the inside of the machine to protect it.
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1 Internal temperature sensor failure. 2 Main PCB failure
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76
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Fuser unit error. (The center thermistor detects the sharp
temperature rise.)
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1 Fuser unit failure. 2 Low voltage power supply PCB failure. 3
Paper eject sensor PCB failure. 4 Main PCB failure
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78
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Fuser unit error. (The center thermistor detects the sharp
temperature fall.)
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1 Fuser unit failure. 2 Low voltage power supply PCB failure. 3
Paper eject sensor PCB failure. 4 Main PCB failure
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7A
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A lock signal of the main motor cannot be detected.
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1 Flat cable connection failure of main motor. 2 Main motor
failure. 3 Low voltage power supply PCB failure. 4 Main PCB
failure
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7B
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An unidentified error occurred.
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Turn OFF the power switch, and turn it ON again after a while.
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7C
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An unidentified error occurred.
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Turn OFF the power switch, and turn it ON again after a while.
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7D
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Dirt on drum unit.
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1 Dirt on the electrode of the drum unit and on the machine. 2
High voltage power supply PCB failure. 3 Main PCB failure
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7E
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An unidentified error occurred.
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Turn OFF the power switch, and turn it ON again after a while.
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7F
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FAX paper size is incorrect. (Menu setting)
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1 Main PCB failure
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80
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FAX paper size is incorrect. (The actually loaded paper is
small)
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1 Main PCB failure
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83
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Drum unit error (An drum error occurred after the drum unit
reached the end of life.)
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1 Main PCB failure
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84
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Paper jam at the rear section of the machine.
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1 Foreign object in the feed system at the rear section of the
machine. 2 Paper eject actuator assembling failure. 3 Paper
eject sensor PCB failure. 4 Main PCB failure
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88
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Paper jam inside the machine.
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1 Harness connection failure of paper eject sensor PCB ASSY. 2
Paper eject actuator catching on some position. 3 Paper eject
sensor PCB failure. 4 Fuser unit gear damaged. 5 Main PCB
failure
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89
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Paper of the size not supported for duplex printing is set in
the tray.
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1 Main PCB failure
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8A
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Paper jam in the paper tray1.
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1 Paper edge actuator catching on some position. 2 Registration
front actuator catching on some position. 3 Harness connection
failure of registration front/rear sensor PCB ASSY. 4 Paper
feeding kit worn out. 5 High voltage power supply PCB failure.
6 Registration front/rear sensor PCB failure.
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8D
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Paper jam occurred around the back cover at the time when the
power was turned ON, or the back cover is open.
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1 Paper eject actuator catching on some position. 2 Paper eject
sensor PCB failure. 3 Main PCB failure
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9A
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Not detect paper at feeding from manual feed slot.
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1 Harness connection failure of registration front/rear sensor
PCB ASSY. 2 High voltage power supply PCB failure. 3 Main PCB
failure. 4 Registration front sensor failure
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9B
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Life of toner cartridge
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1 Main PCB failure
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9C
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Life of toner cartridge (Continue mode)
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1 New toner actuator catching on some position. 2 Harness
connection failure of new toner sensor PCB. 3 New toner sensor
PCB failure. 4 Main PCB failure
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A1
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The front cover is open.
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1 Harness connection failure of high voltage power supply PCB
ASSY (Front cover sensor is mounted in high voltage power
supply PCB ASSY.) 2 Part pressing the front cover sensor is
broken, which is provided at inside of front cover. 3 Front
cover sensor failure. 4 Main PCB failure.
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A2
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During scanning, 90cm or longer of a document is detected.
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1 Document scanning position detection actuator catching on
some position. 2 Document scanning position sensor PCB failure.
3 Main PCB failure.
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A3
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Document scanning position detection sensor does not detect the
leading edge of a document although the document is fed farther
than designated distance.
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1 Document scanning position detection actuator catching on
some position. 2 Document scanning position detection sensor
PCB failure. 3 Main PCB failure
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A4
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ADF cover is open.
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1 Coming off of document detection actuator/ADF cover open
actuator. 2 Harness connection failure of document detection
sensor/ADF cover open sensor PCB. 3 Deformation and/or breakage
of ADF cover. 4 ADF cover open sensor failure. 5 Main PCB
failure
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A5
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Scanning failure upon FAX transmission. (Scanning unit failure
for the first time)
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1 White level data failure. 2 Document scanner unit failure. 3
Main PCB failure
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A6
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Scanning failure upon FAX transmission. (Scanning unit failure
for the second time or later)
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1 White level data failure. 2 Document scanner unit failure. 3
Main PCB failure
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A7
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Scanning color parameter fille failure.
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1 White level data failure. 2 Document scanner unit failure. 3
Main PCB failure
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A8
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Scanning color parameter error for recording the image.
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1 White level data failure. 2 Document scanner unit failure. 3
Main PCB failure
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AD
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Timeout error during waiting for completion of scanning DMA
transfer.
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1 Document scanner unit failure. 2 Main PCB failure.
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AF
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The white tape cannot be detected.
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1 White level data failure. 2 Harness connection failure of
document scanner unit. 3 Harness connection failure of FB motor
harness. 4 Document scanner unit failure. 5 Main PCB failure
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B0
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Scanning flat cable connection failure.
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1 Incomplete insertion of the harness of the document scanner
unit. 2 Document scanner unit failure. 3 Main PCB failure
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B1
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Dark level offset data level error for scanning.
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1 Document scanner unit failure. 2 Main PCB failure
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B2
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Gain control data level error for scanning.
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1 Document scanner unit failure. 2 Main PCB failure
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B3
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The scanning area setting left edge detection error. (white
tape)
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1 Document scanner unit failure. 2 Main PCB failure
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B4
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The scanning area setting right edge detection error. (white
tape)
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1 Document scanner unit failure. 2 Main PCB failure
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B7
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A/D converter standard voltage failure; at High side.
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1 Document scanner unit failure. 2 Main PCB failure
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B8
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A/D converter standard voltage failure; at Low side.
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1 Document scanner unit failure. 2 Main PCB failure
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B9
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Scanning light adjustment error.
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1 Document scanner unit failure. 2 Main PCB failure
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BB
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White level data error.
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1 White level data failure. 2 Document scanner unit failure. 3
Main PCB failure
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BD
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Black level data error.
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1 Document scanner unit failure. 2 Main PCB failure
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C0
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Failure to detect a new toner cartridge.
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1 Power off or front cover opened while detecting a new toner
cartridge.
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C7
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Insufficient memory.
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1 Main PCB failure
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C8
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RAM area for secure data full.
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1 Main PCB failure
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D1
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Modem initialization failed.
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1 Main PCB failure
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DD
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Fuser unit error except error codes 6A, 6B, 6C, 6D, 6F, 76, 78,
DE and E2.
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1 Harness connection failure between fuser unit connector and
paper eject sensor PCB ASSY. 2 Harness connection failure
between fuser unit connector and low voltage power supply PCB
ASSY. 3 Harness connection failure between paper eject sensor
PCB and main PCB. 4 Paper eject sensor PCB failure. 5 Low
voltage power supply PCB failure. 6 Main PCB failure. 7 Fuser
unit failure
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DE
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When the center thermistor is higher than the idle temperature,
it is detected that the side thermistor temperature is lower
than 60°C.
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1 Harness connection failure between paper eject sensor PCB
ASSY and fuser unit. 2 Side thermistor or center thermistor
failure. 3 Paper eject sensor PCB failure. 4 Main PCB failure
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E0
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Program error. (An error occurred in the ROM checksum.)
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1 Firmware update failure. 2 Main PCB failure.
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E2
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When the center thermistor is lower than the idle temperature,
it is detected that the side thermistor temperature is higher
than 280°C.
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1 Heat roller dirty. 2 Harness connection failure between paper
eject sensor PCB ASSY and fuser unit. 3 Side thermistor or
center thermistor failure. 4 Paper eject sensor PCB failure. 5
Main PCB failure
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E6
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Write error in EEPROM of the main PCB.
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1 Main PCB failure
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EC
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Main fan error.
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1 Harness connection failure of main fan. 2 Main fan failure. 3
High voltage power supply PCB failure. 4 Main PCB failure
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ED
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Communication with the wireless LAN PCB cannot be established
upon startup of the power supply.
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1 Harness connection failure of wireless LAN PCB. 2 Wireless
LAN PCB failure. 3 High voltage power supply PCB failure. 4
Main PCB failure
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EE
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Unavailability of communication after connecting to the
wireless LAN PCB is detected.
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1 Harness connection failure of wireless LAN PCB. 2 Wireless
LAN PCB failure. 3 High voltage power supply PCB failure. 4
Main PCB failure
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EF
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The supplied power is unstable.
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1 The irregular power supply is detected. 2 Main PCB failure
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F0
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USB flash memory does not work properly
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1 Malfunction of firmware. 2 Main PCB failure
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F9
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The country code is not entered properly.
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1 Power turned OFF while the function code 74 is being executed
and PARAMETER INTI is being displayed
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